The Customer Call Center, is the inbound contact point to Demstar’s support team.
Through the Customer Help Center, all customer calls are collected through the central admin staff, recorded into our customized application and escalated according to the SLA agreement or the criticality and nature of the problem.
We have developed a very sophisticated customer help centre using latest technology to ensure:
- High level phone/ remote support
- Prioritised support for critical customers or solutions
- Customer support history
- Statistics to monitor quality of service
- Personalised/ customised support
- Know-how database
Contact our Call Center:
phone: + 357 22 742199
email: support@demstargroup.com